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New Bill Pay Coming Soon! 

 

On August 31, your Bill Pay will be upgraded to our new and

enhanced system. The upgrade will impact your current Bill Pay and we want you to be aware of these changes to help ensure your transition to the new system is completed with as little disruption as possible.

Payees

We anticipate the payees you have created in Bill Pay will transfer over to our new system. Please review your payee information the first time you login.

Person-to-Person (P2P)

P2P payments will not transfer to our new system. These payments will need to be re-established using PopMoney®.

Recurring Payments

While your payees will transfer over to our new system, any recurring payments you may have established will not. You will need to re-establish your recurring payments the first time you login to the new system.

Payee / Payment History

Your payment history will not transfer to our new system. You have two options for accessing and retaining your history:

  1. Utilize your bank statements. Every bank statement will display your bill pays in the “Other Debits” area with the designation “bill pay” after the payee.
  2. Download your history from the current Bill Pay system. To download your history select “View History” (located at the bottom of the page), change the date range to the appropriate start and end dates and then select “View in Excel” from Transactions. Once you have opened the file in excel you will be able to save it to your computer.

BLACK OUT DATE

Beginning at 4 PM at August 29, you will be unable to access the Bill Payment system. This will allow us to begin the conversion process of your payees.
Any payments scheduled to pay after September 4 will need to be re-established in the new Bill Pay system.
If you have questions about the conversion process, please contact our Deposit Operation Team at 608.372.2126.