Please carefully read this Internet Banking Agreement for the use of FMNetBank Online Banking and Related Services provided by Farmers & Merchants Bank. By pressing the 'I Agree' button, you agree to the terms and conditions of this Agreement including your consent to future amendments of the Agreement. By pressing the 'I Disagree' button, you will be returned to the initial log on screen.
The terms and conditions of the deposit agreements and disclosures for each of your F&M accounts as well as your other agreements with F&M, such as loans, continue to apply.
Please read this Agreement and keep a copy for your records.
PIN and Security Procedures
Use of Online Banking requires at least one eligible account or loan with us. Use of our Bill Pay Service requires at least one eligible checking account with us.
You will need to establish an Access ID and a Password. The Access ID is something unique to you that you will use to access your accounts. The Password is a confidential personal identification number. When registering, your E-Z Bank PIN is the same number that you use for the E-Z Bank Telephone Banking System, or the last 4 of your SSN. Upon entering the site for the first time, you will be required to choose a new Password. THIS WILL NOT CHANGE YOUR PIN FOR THE E-Z BANK TELEPHONE BANKING SYSTEM. Passwords must be between 7-15 characters with at least one letter and at least one number. Your password should not be associated with any commonly known personal identification, such as social security numbers, address, date of birth, or names of children and should be memorized rather than written down.
You agree not to give your Access ID and Password or otherwise provide access to your account with Online Banking to any unauthorized person. You also agree that you will be solely responsible, and F&M will not be liable, for any transaction ordered by any person to whom you have granted access regardless of the purpose for which you granted the access, or for any information about your account revealed in reliance upon your Password. If you believe that someone may attempt to use the Online Banking without your consent or has transferred money from your account without your permission, you must notify us at once by emailing or calling us at 608-372-2126 during normal business hours. Failure to give us prompt notice may limit your rights to recover any unauthorized payment.
If you do not use your Online Banking account for a period of 90 days, your Online Banking access will automatically become inactive and you will need to use the First Time User Option to again register for Online Banking access.
Daily Processing Deadlines
Account information displayed through FMNetBank is the current information at the time the transaction takes place. Funds transfers between accounts initiated on your computer using Online Banking, and received by F&M Bank by 5:00 PM (Central Time) Monday through Friday will be effective on the current business day. Funds transfers processed on your computer using FMNetBank, and received after 5:00 PM (Central Time) Monday through Friday, all day Saturday, Sunday, and banking Holidays will be effective the following business day.
To subscribe to FMNetBank, you must maintain at least one account with F&M Bank. FMNetBank will allow you to access more than one account, to view account balances and transaction information, transfer funds among designated accounts.
F&M Bank reserves the right to refuse to open an account or deny customers the ability to access Online Banking, to limit access or transactions or to revoke a customer's access to Online Banking, including the Bill Payment Service, without advance notice to the customer.
Limitations on Transfers and Payments
Payments and transfers will not be made for you if there are not sufficient funds in your account to cover the payment or transfer. It is your responsibility to keep sufficient funds in your account to cover these transactions. If your account is a Money Market or Savings Account, federal law restricts you to no more than six transfers (including transfers to your other accounts or third parties) per month or similar period. No more than three of the six withdrawals may be made by check or draft payable to someone else. No transfers are permitted from a retirement account or certificate of deposit. Balances shown in your account may include funds or deposits accepted subject to verification by us. The balance may also differ from your records due to deposits in progress, outstanding checks or other withdrawals, or service charges.
You may use FMNetBank to stop payment on a check you have written. You may not use Online Banking to stop payment or revoke the authorization of a preauthorized Electronic Fund Transfer. All stop payment orders originated through Online Banking are applicable to law and F&M Bank's rules and fees for such orders. You are solely responsible for the exact description of the check to be stopped and the bank will not be responsible for failing to stop payment if any information provided is incomplete or incorrect in any way. You further understand and agree that a stop payment order will not stop payment of a check that has already been paid, cashed or has reached a point in the final payment process where F&M Bank cannot reasonably return the check in time to recover the funds.
Bill Payment Services
F&M Bank provides bill payment service through IPAY Technologies. The agreement that you have with IPAY Technologies does not override this agreement. You can arrange, at your option, for the payment of your current, future and recurring bills from your F&M checking accounts. Accounts that require two or more signatures to withdraw or transfer funds may not be used as Bill Payment accounts. There is no limit to the number of payments that may be authorized. You may pay anyone through the Bill Payment Service. However, we are unable to process any payments to federal, state or local tax agencies. By furnishing IPAY Technologies with the names of your payees and their addresses, you authorize IPAY Technologies to follow the payment instructions to these payees that you provide via the service. It is your sole responsibility to ensure funds are available from the account you designate to cover the cost of your bill pay transaction. Standard F&M Bank NSF Fees will apply if your account falls below the minimum account balance requirement in addition to fees that may be assessed by IPAY Technologies. F&M Bank is not obligated to pay any transaction that will take your account below the minimum balance requirement if we have knowledge of such situation.
No Duty to Monitor Payments
We do not have any duty to monitor the payments that are made through the bill payment service provided by IPAY Technologies. If you are a business and an authorized representative of your business uses your Bill Payment account to pay bills which are not yours, you assume the entire risk of loss and indemnify and hold us, our directors, officers, employees and agents harmless from all loss, liability, claims, demands, judgments, and expenses arising out of or in any way connected with such use.
If a bill payment or stop payment order is not processed on time or in the correct amount, upon prompt notification we will assist our customers in resolving this situation. We will not be responsible for any charges imposed or any other action taken by a payee resulting from a payment that you have not scheduled properly, including any applicable finance charges and late fees. In addition, we will not be liable if any third party through whom any bill payment is to be made fails to properly transmit the payment to the intended payee. We will also not be liable if there are insufficient available funds in your Bill Payment account; if a legal order directs us to prohibit withdrawals from the Bill Payment account; if the Bill Payment account is closed or funds frozen; or if any part of the electronic funds transfers system is not working properly. We will not be liable for indirect, special or consequential damages arising out of the use of the Bill Payment Service.
Additional Terms and Conditions of Bill Pay
Additional Terms and Conditions of the bill pay service provided by IPAY Technologies can be found through accessing your bill pay account.
Electronic Funds Transfer Act
Some of the terms set forth above are governed by the Electronic Funds Transfer Act ('EFT Act'), which is only applicable to consumers. Commercial Account holders are not entitled to the rights provided under the EFT Act.
In case of errors or questions about Online Banking transactions, you may telephone us at 608-372-2126, e-mail us at firstname.lastname@example.org or write us at Farmers & Merchants Bank, PO Box 409, Tomah, WI 54660. Other questions concerning features and/or functions of Online Banking should be directed to 608-372-2126 during our normal business hours.
You should call us immediately if you think an Online Banking transaction shown on your statement is incorrect. You must notify us no later than 60 calendar days after we send the first statement on which the problem or error appeared. You may not get back any of the money you lost after 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.
When you notify us, you should provide the following information:
- Your name, account number and date of the transaction
- Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information
- The dollar amount of the suspected error
We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or questions. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 180 days after the first deposit is made, unless you already have an established account with us before the account was opened.
We will tell you the results within 3 business days after completing our investigation. If we decided that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.